Privacy Policy
Last updated: 31/03/2026
This Privacy Policy describes how Colour Clad Profiles Ltd (“we”, “us”, or “our”) collects, uses and shares your personal information when you visit or make a purchase from www.colourcladprofiles.com (the “Site”).
1. Personal Information We Collect
When you interact with the Site, we collect information in two primary categories:
Device Information
When you visit the Site, we automatically collect certain information about your device, including:
- Technical Data: Web browser type, IP address, time zone, and installed cookies.
- Interaction Data: Individual web pages or products viewed, referral sources (search terms or websites), and site interaction patterns.
We collect this information using:
- Cookies: Data files placed on your device. To manage or disable cookies, visit allaboutcookies.org.
- Log Files: These track actions on the Site, collecting data such as browser type, ISP, and date/time stamps.
- Tracking Pixels & Beacons: Electronic files used to record how you navigate the Site.
Order Information
When you make a purchase or attempt to make a purchase, we collect:
- Identity & Contact Data: Name, billing address, shipping address, email address, and phone number.
- Financial Data: Payment information (processed securely via third-party gateways). We do not store full credit card numbers on our internal servers.
- Business Data: For trade customers, we may collect company registration details and VAT numbers to verify B2B status.
2. How We Use Your Personal Information
We use the Order Information generally to:
- Fulfilment: Process payments, arrange specialised logistics/shipping, and provide invoices and order confirmations.
- Communication: Provide updates on fabrication lead times or delivery schedules.
- Risk Mitigation: Screen orders for potential fraud or unauthorised transactions.
- Marketing: Providing information or advertising relating to our steel and cladding products, in line with the preferences you have shared with us.
We use Device Information to:
- Improve and optimise our Site experience (specifically via analytics).
- Assess the success of our SEO and marketing campaigns.
3. Sharing Your Personal Information
We share your Personal Information with third parties who act as data processors to help us operate:
- Analytics: We use Google Analytics to understand customer behavior. You can read how Google uses your data here or opt-out here.
- Payment Processing: We share data with payment providers (e.g., Klarna, Sage Pay) to facilitate secure transactions.
- Logistics: Contact details and shipping addresses are shared with our haulage partners to ensure site delivery.
- Legal Compliance: We may share information to comply with applicable laws, respond to lawful requests (subpoenas/warrants), or protect our business rights.
4. Behavioural Advertising & Opt-Out
We use your Personal Information to provide targeted advertisements or marketing communications. You can opt-out of targeted advertising via the following links:
- Facebook: Settings
- Google: Settings
- Bing: Personalised Ads
- Digital Advertising Alliance: Opt-out Portal
5. Your Rights (UK & European Residents)
If you are a resident of the UK or the European Economic Area (EEA), you have the following rights regarding your data:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to ask that your information be updated or corrected.
- Erasure: The right to ask that we delete your personal information (subject to legal/accounting retention requirements).
To exercise these rights, please contact us using the information below. Please note that we process your information to fulfill contracts (orders) or to pursue our legitimate business interests.
6. Data Retention & Security
When you place an order, we maintain your Order Information for our records to comply with UK tax and accounting laws. This information is held until you ask us to delete it or until it is no longer required for legal or operational purposes.
7. Klarna Payments
To offer you Klarna’s payment options, we will pass certain aspects of your personal information—such as contact and order details—to Klarna. This allows Klarna to assess your eligibility and tailor their payment options for you. Your data is handled in accordance with Klarna’s Privacy Policy.
8. Contact Us
For more information about our privacy practices, or to make a complaint, please contact:
Privacy Compliance Officer
Colour Clad Profiles Ltd
Unit S1,
Mendip Business Park,
Rooksbridge,
Somerset,
BS26 2UG,
United Kingdom
